Round-the-clock monitoring
We check every 60 seconds. Usually we find out before your customers do.
Continuity solution
IT maintenance: someone watches
even when you are not watching
Monitoring, security updates, backups that are actually tested, and a number answered by someone who already knows how your system is built.
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How it looks today
Everything works until it does not, usually on a busy day. Then the search begins: who set this up, where are the passwords, is there a backup, and if there is, does it actually restore.
You will recognise it by
- Backups that exist on paper, but nobody has ever tried restoring
- Security updates postponed until they become a problem
- The company that built the system no longer answers the phone
How we solve it
Updates applied, not just recommended
Security patches applied on a test environment, then in production.
Backups verified by restoring them
A backup you have never restored is not a backup. We test it regularly.
A response time in the contract
Written down, not promised verbally. You know what to expect at 3am.
The documentation stays with you
Diagrams, passwords, procedures. If you work with someone else tomorrow, they have somewhere to start.
What changes
Problems get fixed before your customers see them
A backup that actually restores, tested rather than assumed
One number, for applications, servers and the network
What it is built from
This solution is built on the services below. You can also take them separately.
Frequently asked questions
Do you take over systems built by someone else?
Yes. We start with an assessment, tell you what we found and what is worth keeping, then decide together.
What if I want to leave?
We hand over the documentation and all access. We do not hold anyone by being the only ones who know.
Let us see if we are a fit
A 30-minute conversation, no strings attached. If it is not our line of work, we will say so and point you to someone else.
Request an assessment